Terms and Conditions
Welcome to our online store! Before using our website, please take a moment to review our terms and conditions.
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Product Availability: We make every effort to ensure that the products displayed on our website are available for purchase. However, in the event that an item is out of stock, we reserve the right to cancel or modify the order.
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Pricing: We make every effort to ensure that our prices are accurate and up-to-date. However, we reserve the right to modify prices at any time without prior notice.
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Payment: We accept payment by several payment methods, including credit card, debit card, and PayPal. All payments are processed securely through our payment gateway.
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Shipping: We offer free shipping on all orders. We strive to ship orders as quickly as possible, but please allow 15-20 business days for delivery.
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Returns: We only accept returns or provide refunds if the item you received is faulty. Please ensure that you inspect your order upon arrival. If you find that your item is defective, please contact us within 7 days of receiving it for assistance with the return process..
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Privacy: We value your privacy and take every precaution to protect your personal information. We will never share your information with third parties.
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Issues With Addresses
If there are any issues with the address that you used to place your order, we cannot modify the information once your order has been fulfilled. We cannot provide any refunds for the same.
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Cancelling orders
Customers can contact us at uptowngenz@gmail.com to cancel their orders within 24 hours if they have misplaced any orders on our website.
By using our website, you agree to these terms and conditions. We reserve the right to modify these terms and conditions at any time without prior notice.